Return Policy
Returns are allowed for Christmas trees based on the tree meeting the minimum allowed standard to be a Grade #2 tree. Those standard found at USDA grade page for Christmas trees. Return for refund or replacement must be requested with 2 days of delivery. Returns will be processed asap, usually within 2 days. Refunds take up to 5 days Privacy Policy We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us. What will you do with my personal information?
We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Battlefield New Mexico is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else. We are committed to protecting your privacy. We do not share or disclose any mobile information provided by you, including phone numbers, with third parties or affiliates for marketing or promotional purposes.
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.
Official Privacy Policy Statement: If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01.
Is it really safe for me to use my credit card?
Yes it is. Shopping at www.BattlefieldNM.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.BattlefieldNM.com
What makes it so safe?
Still rather not use your card on the internet?
That's fine. You are welcome to print your order and fax it to us with your payment information.
Or mail it to us at: Battlefield New Mexico 1289 Monterrey RD NE
Rio Rancho, NM 87144 Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.)
Or call in your order to 505-333-0924
Credit Card Guarantee
Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Battlefield New Mexico will reimburse you for that amount, up to the full $50.00. www.BattlefieldNM.comwill only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with www.BattlefieldNM.com while using our SSL secure server.
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